Fan information for away game at VfL Wolfsburg

General information

• We would like to advise you that it is recommended to wear neutral clothing or cover up visible Bayer 04 colours going to and from the game other than on the special train. This is for your own protection. This is independent advice and has no relation to host club on the day of the match.
• There can be thorough entry checks. Please follow the instructions of the security personnel. Speak to us if there are any problems.

Stadium

• Stadium opens: 13.30 CET – kick-off: 15.30 CET
• Away entrance: Gäste Süd (Visitors South)
• Away blocks: 29, 32, 33, 34, 35, 36
• The usual security checks will take place at the entrance to the stadium.
• Alcohol checks are possible – people under the influence of alcohol may be refused entry.
• Storage facilities: Available at away block (cost: €2.00 / Capacity: limited)
• Payment for all food and drink is possible via the all usual payment methods
• By purchasing a ticket, the currently valid stadium regulations for the Volkswagen Arena and the General Ticket Terms and Conditions (ATGB) at VfL Wolfsburg are accepted.
• Show consideration for each other and keep the gangways clear.
• Stadium regulations at the VfL Wolfsburg Volkswagen Arena (in German)
• VfL Wolfsburg general ticket terms and conditions (in German)

Prohibited items

• Bags and rucksacks bigger than 30 x 30 x 15 cm (Gym bags)
• Far-right ideology and associated symbols
• Cannabis (consumption and possession)
• Food and drink (except for drinks for children in Tetra Pack up to 0.5 litres)
• Professional cameras
• Snoods
• Power banks
• Vapes and liquids

Tickets/ Matchday ticket office

• Ticket sales in Leverkusen have finished.
• Matchday ticket office for seated Bayer 04 fans: probably open
• The print@Home tickets can be displayed on mobiles

Important ticket information: If you have not received your ticket by Thursday at 14.00 or have misplaced your ticket, please contact the Bayer 04 service centre. At the weekend or on the day of the match, we as fan support have NO possibility of helping you if you do not have a ticket!

Fan paraphernalia

• Permitted items:
  • Flags up to max. 1.5 metre pole length and with hollow plastic tube (PVC)
  • Fan club banners or fence flags (as long as space is available – emergency exits and advertising hoardings must remain clear)
• For other fan materials please submit an email in good time to fanbetreuung@bayer04.de
• Banner and material checks
  • Next to the away entrance on the left
  • With three people and representatives of the Fan Liaison team
  • For permissions not covered by the stadium regulations (e.g. megaphones, drums, large flags) the holder will be stopped. Personal details will be quickly taken and destroyed after the game.

Guide for people with disabilities

• Registration for away wheelchair spaces is via our disability fan liaison officer Andreas ‘Paffi’ Paffrath (Tel.: 0049 (0)214 / 8660-860 / Email: paffi@paffi@bayer04.de)
• Further information available in German in the Bundesliga guide "Barrierefrei ins Stadion": VfL Wolfsburg

Directions & parking

• Travelling by coach
  
  • Away coach parking via ‘In den Allerwiesen’ (GoogleMaps coordinates)
  • Address for satnav: In den Allerwiesen 1, 38446 Wolfsburg
  • ONLY for coaches and vehicles with a police escort
• Travelling by nine seaters/ cars
  
  • P4, P5 and P6 either in ‘llerpark’ or P+R Kästorf (3,200 parking spaces)
  • P4-P6 - GoogleMaps coordinates
  • Address for satnav: Allerpark, 38448 Wolfsburg
  • P+R Kästorf - GoogleMaps coordinates
  • Address for satnav: Maschweg 29, 38448 Wolfsburg
  • P4, P5 oder P6 entweder im „Allerpark“ oder P+R Kästorf (3.200 Parkplätze)
• Travelling by public transport
  • Based on the proximity to the city centre, the Volkswagen Arena is a short walk from the Wolfsburg main station/bus station and the inner city. Travelling travelling on public transport is therefore particularly recommended on matchdays.
  • All match tickets entitle you to travel free of charge on the buses of the Wolfsburger Verkehrsgesellschaft (WVG) four hours before and to the end of services after the game.
• Information on travelling to the Volkswagen Arena is available HERE

Catering

• Payment possible by all usual payment methods

Rucksacks & bags

• Bags and rucksacks: Up to A4 size
• Storage facilities: limited capacity, cost: €2.00

Cameras

• Video and audio material for private purposes only.
• NO professional equipment (e.g. telephoto lenses, additional bags, additional lenses, tripods, screw-mountable cameras)

Safety plan 'Wo geht‘s nach Panama?' (how do I get to Panama?)

On matchdays, male and female assistants from Team Panama are in and around the stadium in striking pink vests. There is also a safe room available for people affected by discrimination of any type such as sexism, racism and homophobia were help and support is available. On site there is psychosocial emergency care and there is contact to the medical services. Away fans are asked to call the number given and they will be collected from the away section and accompanied to the safe room.

The key information:

• Code word: “Wo geht’s nach Panama?”
• Contact for Team Panama: 0152 2634 3920

BAYER 04 mobile fan shop

Our mobile Bayer 04 fan shop will again be available for this away game. You can find it at the away end. You can get current Bayer 04 fan merchandise from our colleagues.

Contacts & Further information

• Your on-site Bayer 04 Fan Liaison team contacts: Lucia ‘Lucy’ Thum, Lisa Ciupka, Sebastian ‘Sebo’ Friedrich and Fabian Sauer
• Fan Liaison mobile phone on the matchday: 0040 (0)152 / 22 880 104
• Contacts for Fanprojekt Leverkusen e.V.: Daniela Frühling, Michael Trojahn, Riccardo Bitonti and Leon Heun

If you require further information, we will keep you up-to-date on Facebook and Instagram.

Any questions before travelling? Then please send an email to fanbetreuung@bayer04.de or call during the day on 0049 (0)214 8660 861.

We wish you a safe journey and a good match!

Best regards from the Fan House,
Lucy, Lisa, Moritz, Sebo & Paffi
fanbetreuung@bayer04.de
February 2025