Fan information for away game at Benfica

general information

Wir möchten euch darauf hinweisen, dass grundsätzlich empfohlen wird, bei einer Anreise neutrale Kleidung zu tragen oder sichtbare Bayer 04-Logos sowie -Fanutensilien zu verdecken. Dies dient eurer Sicherheit. Dies ist ein unabhängiger Hinweis und hat keinen Bezug auf den jeweiligen gastgebenden Klub.

STADIum

• Stadium opens: 18:00 GMT – kick-off: 20:00 GMT (21:00 CET). We recommend early arrival.
• Away entrance: 23V
• Away blocks: 32 – 34
• Bayer 04 fans must not enter blocks 10, 11, 26, 28A.
• The usual security checks will take place on entering the stadium.
• Alcohol checks are possible at any time - people under the influence of alcohol may be refused entry.
• There are storage facilities in the away section with limited capacity and no room for large items of luggage.
• Cashless payments only for food and drink.
• Smoking is strictly prohibited throughout the stadium.
• Block exits will be closed from 80 minutes to 45 minutes after the final whistle.
• By purchasing a ticket, the currently valid stadium regulations for the Sport Lisboa e Benfica Stadium and the General Ticket Terms and Conditions (ATGB) at SL Benfica.
• Stadium information at Estádio do SL Benfica

prohibited items

• Weapons, fireworks, sharp objects
• Far-right ideology and associated symbols
• Food and drink brought in
• Professional cameras, selfie sticks, laser pointer
• Easily inflammable substances (deodorant spray, other gas bottles, ...)
• Umbrellas
• Rigid poles, tools
• Drugs
• Bags and large objects bigger than 25 cm x 25 cm x 25 cm
• Compressed air horns and megaphones
• Drums

TICKETS / MATCHDAY TICKET OFFICE

• Ticket sales have ended.
• Print@home tickets must be printed off and presented on request

Important ticket information: If you have not received your ticket by Wednesday 4 November at 14.00 CET or have misplaced your ticket, please contact the Bayer 04 service centre. On the day of the match, we as fan support have NO possibility of helping you with lost/undelivered tickets.

FAN PARAPHERNALIA

• Permitted items:
  • Flags up to max. 2 metre pole length (with flexible flag poles) max. 2 cm diameter
  • Fan club banners and fence flags (providing space is available - stairs must be kept clear)
  • For other fan material requests please submit an email as soon as possible to fanbetreuung@bayer04.de
• Banner and material checks
  • At away section entrance

Guide for people with disabilities

• Registration for away wheelchair spaces is via our disability fan liaison officer Andreas ‘Paffi’ Paffrath (Tel.: 0049 (0)214 / 8660 860 / Email: paffi@bayer04.de)

MEETING POINT

The meeting point at the Praça do Comércio is available from 2 pm. There are a range of restaurants and bars here. From here you can take the metro to the stadium between 17:00 and 17:30 (approx. 700 metres from the metro to the stadium).

NB: A train ticket is required and must be purchased in advance. (Cost: €1.85). This is possible at any metro station or on site at the turnstile with your EC/credit card.

DIRECTIONS & PARKING

Travel by public transport

• Take the Colégio Militar stop if travelling on the Metro.

Travel by taxi

If you travel on public transport then use the Colombo Shopping Centro as a drop off point.

Bayer 04 fans must not enter the red area for safety reasons. We do not recommend using alternatives routes.

catering

• Alcohol is prohibited at football matches in Portugal.
• Food and drink are available to buy in the away end.
• Payment: cashless payments only

RUCKSaCKs & bags

• Bags and rucksacks: Up to 25 cm x 25 cm x 25 cm
• Storage facility: available, free of charge, limited capacity

cAMERAs

• Video and audio material recording for private purposes only.
• NO professional equipment (e.g. telephoto lenses, additional bags, additional lenses, tripods, screw-mountable cameras).

contacts & further INFORMATION

• Your on-site Bayer 04 Fan Liaison team contacts: Lucy Thum, Lisa Ciupka, Tim Gelshäuser and Carsten Cramer, plus Fabian Sauer
• Fan liaison mobile phone on the matchday: 0152 / 22 880 104
• Contacts from Fanprojekt Leverkusen e.V.: Michael Trojahn and Riccardo Bitonti

If you require further information, we will keep you up-to-date on Facebook and Instagram.

Any questions before travelling? Then please send an email to fanbetreuung@bayer04.de .

We wish you a good and safe journey and enjoy the game!

All information subject to change!!!
Best regards from the Fan House,
Carsten, Lisa, Lucy, Moritz, Paffi, Sebo and Tim

fanbetreuung@bayer04.de
November 2025