As things stand, the 2020/21 season will start behind closed doors. At the same time, Bayer 04 are working flat out to be ready for any eventuality and all the requirements from the authorities – and primarily the club is thinking of the health of the Werkself fans but also the well-being of all people who contribute to the successful staging of a matchday on Bismarckstraße.
As it is currently unclear when spectators will be able to return watching matches live, no money will be taken from season ticket holders before the start of the season. If it again becomes possible to allow spectators to attend matches at the BayArena over the course of the season then Bayer 04 will proceed as follows with the reduced capacity at the stadium.
The tickets available will initially be drawn exclusively from season ticket holders who have opted to join in the 'draw option' via an online form. A draw will be held before every home game and the tickets will be charged at the reduced matchday ticket price.
Werkself fans who do not currently hold a season ticket will unfortunately not be taken into consideration at this first stage. Bayer 04 ask for your understanding for the chosen procedure.
The following also applies:
The probability of being picked out in the draw is dependent on the available ticket allocation and the number of season ticket holders in the draw.
Supporters drawn out will receive tickets for the matches via email. The ticket can either be produced via the Print-at-Home facility or loaded to a mobile via a QR code. Fans who have more than one season ticket in their subscription will be entitled to have the number of tickets in their subscription if drawn.
Bayer 04 fans, who have decided to support the Werkself from home in the new season, can take a break from their season ticket subscription in the 2020/21 season. Bayer 04 will not make any charges for this and the seat will be held for the 2021/22 season.
All season-ticket holders have received a link via email where they can choose between the 'Draw option' and 'Taking a break'.
As soon as all seats are available again at the BayArena, season ticket holders will immediately have their regular seat again. Only then will the current season tickets priced be charged, obviously only in relation to the remaining games.
Click HERE for the FAQs.
Unable to find the right answer? You can contact the Bayer 04 team by the following:
Bayer 04 require adherence to the General ticket terms and conditions and the Special tickets terms and conditions.
A special visit to the BayArena: 222 members from volunteer fire brigades in Leverkusen, the Rheinisch-Bergisch district and the Oberbergisch district watched the Werkself’s 2–0 home win over Slovenian champions NK Celje live in the stadium. Bayer 04 had invited them to the 2026/27 Europa League opener as a thank-you for their tremendous dedication. They watched the match together in Block F4.
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The Bayer 04 U19s have extended their winning run with a fifth consecutive victory on Matchday 5 of the DFB Youth League’s preliminary round. Coach Patrick Greveraars’ side secured a 3–2 (2–1) win in their match against second-placed FC Viktoria Köln, with Burak Kir and Nebe Domnic scoring for the hosts in the first half before captain Ben Hawighorst found the net after the break.
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Bayer 04 will have to manage without defender Guéla Doué for the time being. The Ivory Coast international sustained a muscle injury to his right calf during the final Werkself training session yesterday ahead of the Europa League clash with Slovenian champions NK Celje.
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For the first time since reaching the final against AS Roma (2–2, first leg 2–0) in May 2024, Bayer 04 are playing another home match in the UEFA Europa League – and they will be wearing their new European kit. On Wednesday 16 September (kick-off: 21:00 CEST), the BayArena will welcome Slovenian champions NK Celje, who appointed a new coach this week following a mixed start to the season. Under the slogan “40 Years Across Europe. Still Creating History.”, the Black and Reds now aim to add the next chapter to their European history, which has seen so much success in recent years. Bayer 04 fans can follow the match on free-to-air TV on RTL, as well as on Sky and Werkself Radio. The matchday news.
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European football returns to the BayArena: Bayer 04 host Slovenian champions NK Celje on matchday 1 in the group stage of the 2026/27 UEFA Europa League. Ahead of the match on Wednesday 16 September (kick-off: 21:00 CEST), head coach Carles Martínez and midfielder Aleix Garcia spoke at the pre-match press conference. The focus was primarily on the great anticipation surrounding the competition and the clear objectives for it – and, given the circumstances, on a last-minute change to the opposition line-up.
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