As things stand, the 2020/21 season will start behind closed doors. At the same time, Bayer 04 are working flat out to be ready for any eventuality and all the requirements from the authorities – and primarily the club is thinking of the health of the Werkself fans but also the well-being of all people who contribute to the successful staging of a matchday on Bismarckstraße.
As it is currently unclear when spectators will be able to return watching matches live, no money will be taken from season ticket holders before the start of the season. If it again becomes possible to allow spectators to attend matches at the BayArena over the course of the season then Bayer 04 will proceed as follows with the reduced capacity at the stadium.
The tickets available will initially be drawn exclusively from season ticket holders who have opted to join in the 'draw option' via an online form. A draw will be held before every home game and the tickets will be charged at the reduced matchday ticket price.
Werkself fans who do not currently hold a season ticket will unfortunately not be taken into consideration at this first stage. Bayer 04 ask for your understanding for the chosen procedure.
The following also applies:
The probability of being picked out in the draw is dependent on the available ticket allocation and the number of season ticket holders in the draw.
Supporters drawn out will receive tickets for the matches via email. The ticket can either be produced via the Print-at-Home facility or loaded to a mobile via a QR code. Fans who have more than one season ticket in their subscription will be entitled to have the number of tickets in their subscription if drawn.
Bayer 04 fans, who have decided to support the Werkself from home in the new season, can take a break from their season ticket subscription in the 2020/21 season. Bayer 04 will not make any charges for this and the seat will be held for the 2021/22 season.
All season-ticket holders have received a link via email where they can choose between the 'Draw option' and 'Taking a break'.
As soon as all seats are available again at the BayArena, season ticket holders will immediately have their regular seat again. Only then will the current season tickets priced be charged, obviously only in relation to the remaining games.
Click HERE for the FAQs.
Unable to find the right answer? You can contact the Bayer 04 team by the following:
Bayer 04 require adherence to the General ticket terms and conditions and the Special tickets terms and conditions.
The final whistle of the current 2025/26 season marks the end of a unique partnership for Bayer 04 Leverkusen. After more than three decades of collaboration and highly eventful times, the Bundesliga football club and the private brewery Bitburger are going their separate ways.
Show more
Around four months after their bitter exit in the DFB Pokal Round of 16, the Bayer 04 Women are once again away to Hamburger SV. On Monday night (18:00 CEST), the Werkself will not only be looking to pick up important points in the final phase of the Google Pixel Women's Bundesliga at the Volksparkstadion, but also to make amends for their defeat on penalties.
Show more
Eleven Bayer 04 players are in action for their national teams in this final international break in 2025/26. Among others, Patrik Schick is competing with Czechia for a ticket to the World Cup in the summer. The blog on games involving the Werkself...
Show more
A simple approach to sport with games, fun and a highlight at the end: Bayer 04 organised a very special training session for 40 participants aged between six and 27 in cooperation with the Football Association of the Middle Rhine (FVM). At the day of action for women and girls with disabilities at the Kurtekotten Performance Centre, many of the participants gained their first experience of football.
Show more
