Fan shops and service centre: 2023 Carnival opening times
The carnival days are here. Here are the opening times for the Bayer 04 fan shops and the service centre over the next few days.
The service centre phone lines will be open on the Weiberfastnacht (16 February), the day of the home Europa League game against AS Monaco, from 09.00 to 20.30 CET to answer all queries. The team at the service centre can be contacted by phone on Carnival Sunday (19 February), the day of the Bundesliga fixture against Mainz 05, from 09.00 to 20.30 CET.
The service centre will be open for phone enquiries during the normal opening hours on Rosenmontag (20 February) plus all other carnival days.
The official service centre phone number is 0049 (0)214 5000 1904 and contact is also possible via email: info@bayer04.de.
Fan shop opening hours
The fan shops in Leverkusen city centre and at the BayArena are open as follows on the carnival days:
Weiberfastnacht:
- City fan shop: 10.00 to 14.00 CET
- BayArena fan shop: Open from 19.00 CET (as stadium opens), closed beforehand
Carnival Sunday:
- City fan shop: Closed
- BayArena fan shop: Open from 17.30 CET (as stadium opens), closed beforehand
Rosenmontag:
- City fan shop: 10.00 to 19.04 CET
- BayArena fan shop: Closed
Related News
Werkself-TV - 20.09.2026
Women: TV-highlights of 2-1 win at SC Freiburg
Werkself-TV shows the highlights of Bayer 04 Women's 2-1 win at SC Freiburg on Matchday 5 of the 2026/27 Google Pixel Women's Bundesliga.
Show more
Bundesliga - 19.09.2026
Matchday news: Wide range of activities on Family Matchday
Calling Bayer 04 families – this matchday is all yours! As part of the Family Matchday on Sunday 20 September, not only will the Werkself take on RB Leipzig at 15:30 CEST but there will also be a variety of activity zones for young and old alike be set up around the BayArena. What’s more, genuine Bayer 04 rarities await Black and Red fans at the Fantrödel flea market. By taking part in the fan travel survey, Leverkusen supporters can help the club gather important information and even win a jersey before the Werkself hit the ground running against Leipzig on the pitch. The matchday news for RB Leipzig game.
Show more
Bundesliga - 19.09.2026
Our next opponents: Leipzig, strong at home, looking to improve away form
It has been a mixed start to the season for RB Leipzig. The team from Saxony have a flawless record at home but are less successful on the road to date. RBL are looking to change that in their away fixture at the BayArena on Sunday, 20 September (kick-off: 15:30 CEST). However, head coach Martin Demichelis will have to manage without a number of key players. The lowdown on our next opponents.
Show more
Women - 18.09.2026
‘Good positional play and risk management’: Women aiming for third win of the season in Freiburg
With a flawless away record under their belts, the Bayer 04 women’s team travel to SC Freiburg. On Sunday 20 September (16:00 CEST), coach Roberto Pätzold’s side will be aiming for three points again, six days after their narrow defeat to Bayern Munich. The Werkself have emerged victorious from both of their away fixtures so far this season.
Show more
