Fan shops and service centre: 2023 Carnival opening times
The carnival days are here. Here are the opening times for the Bayer 04 fan shops and the service centre over the next few days.
The service centre phone lines will be open on the Weiberfastnacht (16 February), the day of the home Europa League game against AS Monaco, from 09.00 to 20.30 CET to answer all queries. The team at the service centre can be contacted by phone on Carnival Sunday (19 February), the day of the Bundesliga fixture against Mainz 05, from 09.00 to 20.30 CET.
The service centre will be open for phone enquiries during the normal opening hours on Rosenmontag (20 February) plus all other carnival days.
The official service centre phone number is 0049 (0)214 5000 1904 and contact is also possible via email: info@bayer04.de.
Fan shop opening hours
The fan shops in Leverkusen city centre and at the BayArena are open as follows on the carnival days:
Weiberfastnacht:
- City fan shop: 10.00 to 14.00 CET
- BayArena fan shop: Open from 19.00 CET (as stadium opens), closed beforehand
Carnival Sunday:
- City fan shop: Closed
- BayArena fan shop: Open from 17.30 CET (as stadium opens), closed beforehand
Rosenmontag:
- City fan shop: 10.00 to 19.04 CET
- BayArena fan shop: Closed
Related News
Bundesliga - 12.09.2026
2-2 at Augsburg – Werkself secure late point
Bayer 04 earned a 2-2 draw at FC Augsburg on Bundesliga Matchday 3 with a late equaliser. The Werkself led at half-time through Christian Kofane's strike but the hosts, who went in the game as league leaders, turned it around with a quickfire double from Michael Gregoritsch after the break. The Black-and-Reds didn't give up, though, and salvaged a point thanks to substitute Patrik Schick's flick in the 89th minute.
Show more
Bundesliga - 12.09.2026
Matchday news: Continue improving form against Augsburg record starters
After the first win of the season against 1. FC Union Berlin (4-0) last weekend, the Werkself are aiming to collect another three points at FC Augsburg on Saturday 12 September (kick-off 15:30 CEST). The hosts, meanwhile, are enjoying their best-ever start to a Bundesliga campaign and go into Matchday 3 top of the table for the first time. The Matchday News.
Show more
Werkself-TV - 11.09.2026
Martínez ahead of the clash with league leaders FCA: ‘We need to be focused and give it our all’
The Werkself are away to FC Augsburg on matchday 3 of the 2026/27 Bundesliga season. The game at the WWK Arena against the current – and for the first time – league leaders of the German top flight is on Saturday 12 September at 15:30 CEST. Ahead of the match, head coach Carles Martínez spoke about this week’s training and the team’s approach to the fixture, as they face an opponent brimming with confidence. The Spaniard also addressed a number of squad matters.
Show more
Bundesliga - 11.09.2026
Our next opponents: League leaders with strong mentality and great squad depth
FC Augsburg are top of the table for the first time in their Bundesliga history. After two wins for starters, FCA lead the German top-flight with six points and a goal difference of 7 to 1. This Saturday, 12 September (kick-off: 15:30 CEST), Augsburg are looking to build on their strong start to the season against the Werkself. The lowdown on our next opponents.
Show more
Bayer 04 - 10.09.2026
Men and women together for first time: The official 2026/27 team photos
Following the closure of the 2026 summer transfer window, the Bayer 04 men's and women's first teams lined up for a first-ever joint photo at the BayArena. Werkself fans can now download the official photos for free.
Show more
