Fan shops and service centre: 2023 Carnival opening times
The carnival days are here. Here are the opening times for the Bayer 04 fan shops and the service centre over the next few days.
The service centre phone lines will be open on the Weiberfastnacht (16 February), the day of the home Europa League game against AS Monaco, from 09.00 to 20.30 CET to answer all queries. The team at the service centre can be contacted by phone on Carnival Sunday (19 February), the day of the Bundesliga fixture against Mainz 05, from 09.00 to 20.30 CET.
The service centre will be open for phone enquiries during the normal opening hours on Rosenmontag (20 February) plus all other carnival days.
The official service centre phone number is 0049 (0)214 5000 1904 and contact is also possible via email: info@bayer04.de.
Fan shop opening hours
The fan shops in Leverkusen city centre and at the BayArena are open as follows on the carnival days:
Weiberfastnacht:
- City fan shop: 10.00 to 14.00 CET
- BayArena fan shop: Open from 19.00 CET (as stadium opens), closed beforehand
Carnival Sunday:
- City fan shop: Closed
- BayArena fan shop: Open from 17.30 CET (as stadium opens), closed beforehand
Rosenmontag:
- City fan shop: 10.00 to 19.04 CET
- BayArena fan shop: Closed
Related News
Werkself-TV - 03.05.2026
Women: TV-highlights of 4-0 win at SGS Essen
Werkself-TV shows the highlights of the Bayer 04 women's 4-0 win at SGS Essen on the 24th matchday of the Google Pixel Frauen-Bundesliga 2025/26.
Show more
Women - 03.05.2026
Bundesliga record for the Werkself: Women celebrate 14th win of the season in Essen
The Bayer 04 Women have kept their chance of qualifying for the Champions League alive in the Bundesliga run-in. Coach Roberto Pätzold's team won 4-0 at SGS Essen on Sunday afternoon, improving their record from last season to 14 wins this term. With 43 points, the Werkself equalled another record from the 2024/25 season and at the same time reduced the gap to third-placed Eintracht Frankfurt to two points, at least for tonight. Loreen Bender (4’), Kristin Kögel (41’, 68’) and Cornelia Kramer (89’) scored for the Black and Reds, who dominated the game to record their fourth win on the bounce.
Show more
Bundesliga - 03.05.2026
Werkself review #B04RBL: Up to fourth place with ‘fantastic energy’ from the fans
With the 4-1 home win against RB Leipzig, the Werkself not only ended the run of five consecutive victories for RBL, but also moved up to fourth place, which would ensure qualification for the UEFA Champions League. While the media praised the impressive performance of Leverkusen's hat-trick hero Patrik Schick in particular, the team and coach were delighted with the "fantastic energy" from the stands and are looking to take the momentum into the remaining two games: "We have to perform like we did today in Stuttgart!" The Werkself review.
Show more
Werkself-TV - 02.05.2026
TV highlights of 4-1 win against RB Leipzig
Werkself TV shows the highlights of Bayer 04's 4-1 win against RB Leipzig on Matchday 32 of the 2025/26 Bundesliga season...
Show more
