
The service centre phone lines will be open on the Weiberfastnacht (16 February), the day of the home Europa League game against AS Monaco, from 09.00 to 20.30 CET to answer all queries. The team at the service centre can be contacted by phone on Carnival Sunday (19 February), the day of the Bundesliga fixture against Mainz 05, from 09.00 to 20.30 CET.
The service centre will be open for phone enquiries during the normal opening hours on Rosenmontag (20 February) plus all other carnival days.
The official service centre phone number is 0049 (0)214 5000 1904 and contact is also possible via email: info@bayer04.de.
The fan shops in Leverkusen city centre and at the BayArena are open as follows on the carnival days:
Weiberfastnacht:
Carnival Sunday:
Rosenmontag:

With the European season ticket, fans can follow and support the Werkself on the European stage during the 2026/27 season – and are guaranteed a ticket and a seat for every UEL home match at the BayArena, right up to and including a potential semi-final. In addition, holders of the European season ticket save 20 per cent on each UEL ticket.
Show more
Bayer 04 Women warmed up for the start of the Bundesliga season with an emphatic 7-0 victory over Belgian top-flight club Standard Liège on Saturday afternoon. Over four periods of 30 minutes, Cornelia Kramer, Lilla Turanyi and Valentina Mädl each netted a brace for the dominant Werkself, after Loreen Bender had opened the scoring. Roberto Pätzold's side kick off their league campaign at RB Leipzig in eight days.
Show more
After the 2-1 defeat at Premier League club Nottingham Forest the night before, it was straight back to work for the Werkself at midday on Thursday with an intensive training session in hot temperatures at the hosts' training ground.
Show more
Werkself TV shows the highlights of the 1-2 loss in the friendly match at Nottingham Forest...
Show more
The Werkself suffered a first defeat in the current pre-season fixtures. The sixth friendly of the summer ended in 2-1 reverse at Premier League Nottingham Forest. The English side took an early lead (4’) but Patrik Schick levelled just after the half-hour mark (32’). Nothing much happened after that, and the match looked set to end in a draw. However, the hosts managed to score the winning goal late on (90').
Show more