You can contact us as follows. The service centre is open twice outside the bank holidays: on 27 December from 08.00 to 20.00 CET and on 28 December from 08.00 to 14.00. The team is also available on 30 December (08.00 to 20.00) and on New Year's Eve (08.00 to 14.00) to deal with all your requests. As usual, you can contact us by phone on 0049 (0)214 5000 1904 or via e-mail on info@bayer04.de.
The City fan shop in Leverkusen is open on 27 and 30 December from 10.00 to 20.00 (on 28 December from 10.00 to 18.00 CET), the fan shop in Bergisch Gladbach from 10.00 to 18.30 CET (on 28 December from 10.00 to 16.00). Both fan shops are open on New Year's Eve from 10.00 to 14.00. The fan shop at the BayArea will be closed until the New Year.


Bayer 04 host VfB Stuttgart at the BayArena on matchday 8 of the 2026/27 Bundesliga season. The game will be played on Halloween on Saturday, 31 October with the a 15:30 CET kick-off. The latest information on ticket sales.
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Bayer 04 host SC Paderborn at the BayArena on matchday 10 of the 2026/27 Bundesliga season. The game against the newly promoted team is on Saturday, 21 November with the a 15:30 CET kick-off. The latest information on ticket sales.
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“School education: a key to success in a sporting career?” – this and other questions relating to dual training in sport, particularly in football, took centre stage at the EDU-DC Conference at the BayArena. The event, held in the Premium Lounge, brought together experts from top clubs and associations from 24 nations, including England, Spain, Germany and the Netherlands. Representatives from Bayer 04 and TSV Bayer 04 provided insights into the interplay between school and sport at the Werkself.
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Decision made: Germany will submit a bid to the IOC (International Olympic Committee) to host the 2036, 2040 or 2044 Olympic and Paralympic Games in Munich. The representatives of the German Olympic Sports Confederation (DOSB) voted for Munich over Cologne-Rhine-Ruhr at their extraordinary meeting in Baden-Baden on Saturday 26 September. Berlin had already withdrawn from the vote a few days earlier.
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