You can contact us as follows. The service centre is open twice outside the bank holidays: on 27 December from 08.00 to 20.00 CET and on 28 December from 08.00 to 14.00. The team is also available on 30 December (08.00 to 20.00) and on New Year's Eve (08.00 to 14.00) to deal with all your requests. As usual, you can contact us by phone on 0049 (0)214 5000 1904 or via e-mail on info@bayer04.de.
The City fan shop in Leverkusen is open on 27 and 30 December from 10.00 to 20.00 (on 28 December from 10.00 to 18.00 CET), the fan shop in Bergisch Gladbach from 10.00 to 18.30 CET (on 28 December from 10.00 to 16.00). Both fan shops are open on New Year's Eve from 10.00 to 14.00. The fan shop at the BayArea will be closed until the New Year.
Once again, well over 100 Werkself fans were delighted to receive an invitation from the club’s record appearance-maker, Rüdiger Vollborn, to the sold-out Schwadbud at the BayArena. This time, the supporters listened as the club historian provided fascinating, exclusive insights into the period from Bayer 04 being founded in 1904 to the club’s promotion to the Bundesliga in 1979. A journey through time is also planned for the upcoming ‘Rudi lädt ein’ event in early November – this time focusing on the years of the Nazi regime.
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Happy children’s faces at the SSV Lützenkirchen training ground: For the 25th time, the Birkenberg soccer school – organised by SportBund Leverkusen – offered participating youngsters an exciting holiday activity. Meeting a Bayer 04 player has now become a cherished tradition. This time, Ibrahim Maza visited the 150 children and spoke to them about his World Cup experiences, amongst other things. “It’s always lovely to see the children’s enthusiasm for football,” said the 20-year-old, after bringing a sparkle to many eyes with selfies and autographs.
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One day after the successful DFB Pokal first round tie at SV Wehen Wiesbaden (4–0), the mood was understandably really good: Over 400 Bayer 04 supporters gathered on Sunday, 23 August, for the annual fan club meet-up at the BayArena and got in the mood for the new season through direct and informal discussions with Bayer 04 management, head coach Carles Martínez and Werkself players.
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Werkself-TV shows the highlights of the Bayer 04 women's 2-0 win at RB Leipzig on the 1st matchday of the Google Pixel Women's Bundesliga 2026/27.
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