You can contact us as follows. The service centre is open twice outside the bank holidays: on 27 December from 08.00 to 20.00 CET and on 28 December from 08.00 to 14.00. The team is also available on 30 December (08.00 to 20.00) and on New Year's Eve (08.00 to 14.00) to deal with all your requests. As usual, you can contact us by phone on 0049 (0)214 5000 1904 or via e-mail on info@bayer04.de.
The City fan shop in Leverkusen is open on 27 and 30 December from 10.00 to 20.00 (on 28 December from 10.00 to 18.00 CET), the fan shop in Bergisch Gladbach from 10.00 to 18.30 CET (on 28 December from 10.00 to 16.00). Both fan shops are open on New Year's Eve from 10.00 to 14.00. The fan shop at the BayArea will be closed until the New Year.

The Werkself will host VfB Stuttgart at the BayArena on matchday 16 of the 2025/26 Bundesliga season. The game is on Saturday, 10 January, at 18:30 CET. Information on ticket sales.
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The Werkself will host Werder Bremen at the BayArena on matchday 19 of the 2025/26 Bundesliga season. The game is on Saturday, 24 January, at 15:30 CET. Information on ticket sales.
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In the sixth and final match of the league phase of the UEFA Youth League 2025/26, the Bayer 04 U19s have a great opportunity to advance to the knockout phase of Europe’s most prestigious youth competition for the first time. To achieve that under their own steam, they will need a win against Newcastle United at the Ulrich Haberland Stadium on Wednesday, 10 December (kick-off: 14:00 CET/ free admission). In an interview with bayer04.de, managing director sport Simon Rolfes analyses the team's performances so far and their special situation. And the 43-year-old reveals what he would be happy to do without on the day of the match.
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The next opponents in the 2025/26 DFB Pokal have been announced: Bayer 04 will host Bundesliga rivals FC St. Pauli in the quarter-finals. That was the outcome of the draw held this Sunday evening, 7 December, at the German Football Museum in Dortmund, where long-time Bundesliga player and coach Friedhelm Funkel made the draw. The Werkself will play their quarter-final tie on 3-4 or 10-11 February 2026. The exact dates have yet to be finalised.
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After falling behind early on, Bayer 04 took control of the game against a combative and disciplined FC Augsburg on Saturday afternoon. However, they lacked the necessary precision in finishing and hit the post and crossbar three times. After the game, coach Kasper Hjulmand said he wanted to get back to the "right philosophy" of previous matches with three games left in 2025. The Werkself review.
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