Back
17.11.2016Bayer 04

Fair payment system at the BayArena

Bayer 04 Leverkusen have released a statement following reports about the alleged "rip-off" of fans by Bundesliga clubs through stadium payment cards - the research carried out the ARD TV channel, source of the current discussions, did not mention the club by name:
© Bayer 04 Leverkusen Fussball GmbH

The open payment system at the BayArena in Leverkusen is based on commercially available money cards. This means the card and the funds on it remain with the fan and the balance does not go to an account run by the club. Any spectator can visit the BayArena and use their own bank card (providing it has a payment function) to make payments at the stadium, for example at a Currywurst stand.

In contrast to closed systems, nobody is forced to use a BayArena Card issued by the club. Many away fans use the card to have a souvenir of the visit to our club. Between 50 and 80 per cent of away supporters use cards other than the BayArena Card. This is usually their own bank card. With the open payment system, the balance is irrelevant as it can be used on 420,000 payment points in Germany (e.g. parking meters or in shops). In contrast to closed systems we have no access to the money loaded on the card. The expiry date and number of cards used only have a cost -related impact on Bayer 04 as the cards with payment functions are significantly more expensive to produce. Also cards in closed systems are only valid for four years for regulatory reasons.

This service costs us significant amounts of money each year. This investment is made to offer our fans and visiting supporters a fair system where they can use money left over outside the stadium at countless other payment points. For example, that means our BayArena Card can be used to buy an underground ticket.

This completely excludes the "sleeping Euro" that negatively affects football fans and supposedly brings money into the club's. On the contrary, Bayer 04 Leverkusen stand for an open, fair and service-oriented payment system.

© Bayer 04 Leverkusen Fussball GmbH

Related News

Kurzpässe vor #BVBB04
DFB-Pokal - 02.12.2025

Matchday news #BVBB04: Over 7,000 fans in Dortmund - getting there early is strongly advised

For the second time in four days, Bayer 04 face Borussia Dortmund this Tuesday evening, 2 December (kick-off: 21:00 CET) - this time in the round of 16 of the DFB Pokal, with more than 7,000 fans supporting the Werkself at Signal Iduna Park. After the recent 2-1 defeat to BVB in the league, several cup stats provide hope of revenge for the Black and Reds. There are several reasons why Bayer 04 recommends getting to the round of 16 clash early, in which VAR will be in use, unlike in the previous rounds. Read on for further information on tonight’s game in our matchday news.

Show more
Die PK vor dem Pokalspiel in Dortmund | Achtelfinale DFB-Pokal
Werkself-TV - 01.12.2025

Hjulmand ahead of #BVBB04: ‘Expect another tight game’

Just three days on from the Bundesliga meeting in Leverkusen, Bayer 04 now visit Borussia Dortmund in the DFB Pokal on Tuesday (21:00 CET). Ahead of the game at the Signal Iduna Park, head coach Kasper Hjulmand spoke about how to approach this second encounter in 72 hours and a number of developments within the squad.

Show more
Werkself come up short 2-1 to Dortmund | 12th matchday
Werkself-TV - 29.11.2025

TV highlights of 2-1 loss to Borussia Dortmund

Werkself TV shows the highlights of Bayer 04's 2-1 loss to Borussia Dortmund on Matchday 12 of the 2025/26 Bundesliga season...

clubExklusivExclusive content Become a club member
Ernest Poku
Bundesliga - 29.11.2025

Werkself come up short in 2-1 loss to Dortmund

Bayer 04 were beaten 2-1 at home by Borussia Dortmund on Matchday 12 of the 2025/26 Bundesliga season. Although the Werkself had more of the play in the first half, the visitors went ahead through Aaron Anselmino. Karim Adeyemi doubled their advantage after the hour, but Christian Kofane gave Leverkusen late hope, although ultimately to no avail.

Show more
Kurzpässe vor #B04BVB
Bundesliga - 29.11.2025

Matchday news #B04BVB: Various campaigns around big game

There won’t just be plenty of excitement on the pitch as Bayer 04 host Borussia Dortmund at the BayArena at 18:30 CET on Saturday. Outside the stadium there will be collection points for food donations to the Leverkusen Foodbank, which will also benefit from the profits of a jersey raffle in the Fanwelt afterwards. There will also be a minute’s silence before kick-off following the passing of long-time Werkself player Dieter Herzog, before two fan clubs are honoured for their decades-long support at half-time and fans receive a talk about Orange Day, the International Day for the Elimination of Violence against Women. Here’s all you need to know ahead of the game in our matchday news.

Show more