Back
17.11.2016Bayer 04

Fair payment system at the BayArena

Bayer 04 Leverkusen have released a statement following reports about the alleged "rip-off" of fans by Bundesliga clubs through stadium payment cards - the research carried out the ARD TV channel, source of the current discussions, did not mention the club by name:
© Bayer 04 Leverkusen Fussball GmbH

The open payment system at the BayArena in Leverkusen is based on commercially available money cards. This means the card and the funds on it remain with the fan and the balance does not go to an account run by the club. Any spectator can visit the BayArena and use their own bank card (providing it has a payment function) to make payments at the stadium, for example at a Currywurst stand.

In contrast to closed systems, nobody is forced to use a BayArena Card issued by the club. Many away fans use the card to have a souvenir of the visit to our club. Between 50 and 80 per cent of away supporters use cards other than the BayArena Card. This is usually their own bank card. With the open payment system, the balance is irrelevant as it can be used on 420,000 payment points in Germany (e.g. parking meters or in shops). In contrast to closed systems we have no access to the money loaded on the card. The expiry date and number of cards used only have a cost -related impact on Bayer 04 as the cards with payment functions are significantly more expensive to produce. Also cards in closed systems are only valid for four years for regulatory reasons.

This service costs us significant amounts of money each year. This investment is made to offer our fans and visiting supporters a fair system where they can use money left over outside the stadium at countless other payment points. For example, that means our BayArena Card can be used to buy an underground ticket.

This completely excludes the "sleeping Euro" that negatively affects football fans and supposedly brings money into the club's. On the contrary, Bayer 04 Leverkusen stand for an open, fair and service-oriented payment system.

© Bayer 04 Leverkusen Fussball GmbH

Related News

Ticket-Infos
Bundesliga - 18.08.2026

Tickets for the home match against RB Leipzig

Bayer 04 host RB Leipzig at the BayArena on matchday 4 of the 2026/27 Bundesliga season. The game is on Sunday 20 September with the kick-off at 15:30 CEST. The latest information on ticket sales.

Show more
Ticket-Infos
Bundesliga - 18.08.2026

Tickets for the home match against SC Freiburg

Bayer 04 host SC Freiburg at the BayArena on matchday 6 of the 2026/27 Bundesliga season. The game will be played between 16 and 18 October. The exact kick-off time has yet to be confirmed. The latest information on ticket sales.

Show more
UEFA Europa League in der BayArena
Europa League - 16.08.2026

Season ticket for all 2026/27 Europa League home matches

With the European season ticket, fans can follow and support the Werkself on the European stage during the 2026/27 season – and are guaranteed a ticket and a seat for every UEL home match at the BayArena, right up to and including a potential semi-final. In addition, holders of the European season ticket save 20 per cent on each UEL ticket.

Show more
Jubel nach Siegtreffer
Bayer 04 - 15.08.2026

2-1 at Newcastle – Werkself triumph in dress rehearsal

A successful end to pre-season! In their seventh and final friendly of the summer, the Werkself won 2-1 at Newcastle United. After Ibrahim Maza scored inside the first minute, the Magpies equalised shortly before the break. Bayer 04's attacking endeavours in the second half were rewarded in the closing stages through substitute Victor Boniface, making it six wins from seven games in pre-season.

Show more
Torjubel der Werkself
Women - 15.08.2026

Women thrash Standard Liège in final friendly

Bayer 04 Women warmed up for the start of the Bundesliga season with an emphatic 7-0 victory over Belgian top-flight club Standard Liège on Saturday afternoon. Over four periods of 30 minutes, Cornelia Kramer, Lilla Turanyi and Valentina Mädl each netted a brace for the dominant Werkself, after Loreen Bender had opened the scoring. Roberto Pätzold's side kick off their league campaign at RB Leipzig in eight days.

Show more