Fan shops and service centre: 2023 Carnival opening times
The carnival days are here. Here are the opening times for the Bayer 04 fan shops and the service centre over the next few days.
The service centre phone lines will be open on the Weiberfastnacht (16 February), the day of the home Europa League game against AS Monaco, from 09.00 to 20.30 CET to answer all queries. The team at the service centre can be contacted by phone on Carnival Sunday (19 February), the day of the Bundesliga fixture against Mainz 05, from 09.00 to 20.30 CET.
The service centre will be open for phone enquiries during the normal opening hours on Rosenmontag (20 February) plus all other carnival days.
The official service centre phone number is 0049 (0)214 5000 1904 and contact is also possible via email: info@bayer04.de.
Fan shop opening hours
The fan shops in Leverkusen city centre and at the BayArena are open as follows on the carnival days:
Weiberfastnacht:
- City fan shop: 10.00 to 14.00 CET
- BayArena fan shop: Open from 19.00 CET (as stadium opens), closed beforehand
Carnival Sunday:
- City fan shop: Closed
- BayArena fan shop: Open from 17.30 CET (as stadium opens), closed beforehand
Rosenmontag:
- City fan shop: 10.00 to 19.04 CET
- BayArena fan shop: Closed
Related News
Werkself-TV - 06.12.2025
Women: TV-highlights of 3-2 win against RB Leipzig
Werkself-TV shows the highlights of the Bayer 04 women's 3-2 win against RB Leipzig on the 12th matchday of the Google Pixel Frauen-Bundesliga 2025/26.
Show more
Bundesliga - 06.12.2025
Matchday news #FCAB04: Build on record win rate against Augsburg side under new management
For the second time in three weeks, Bayer 04 have to face a team that has just changed coach. The Werkself’s overall record against Augsburg and the Bavarians’ poor season so far both point towards a Leverkusen win, but head coach Kasper Hjulmand is still aware of the threat going into Saturday’s Bundesliga encounter (kick-off: 15:30 CET). Here’s all you need to know ahead of the Matchday 13 fixture at the WWK Arena.
Show more
Bayer 04 - 05.12.2025
World Cup draw: Germany face newcomers Curacao - Argentina and Algeria in same group
The groups for the 2026 World Cup in the USA, Canada and Mexico have been finalised. At the draw in the USA capital Washington D.C., which was hosted by German top model Heidi Klum and others, 48 teams were drawn for the first time. The groups at a glance.
Show more
Social Commitment - 05.12.2025
Fernando Carro and Stefan Kießling at the Day of Volunteering in the BayArena
As part of the joint commitment of Bayer 04 and the City of Leverkusen to volunteering, the annual Volunteer Day took place in the 19nullvier Lounge at the BayArena. Fernando Carro, Bayer 04 CEO, Stefan Hebbel, Mayor of the City of Leverkusen, and club representative Stefan Kießling praised the commitment of the 200 or so volunteers from the region in attendance and thanked them for their impressive efforts.
Show more
