Fan shops and service centre: 2023 Carnival opening times
The carnival days are here. Here are the opening times for the Bayer 04 fan shops and the service centre over the next few days.
The service centre phone lines will be open on the Weiberfastnacht (16 February), the day of the home Europa League game against AS Monaco, from 09.00 to 20.30 CET to answer all queries. The team at the service centre can be contacted by phone on Carnival Sunday (19 February), the day of the Bundesliga fixture against Mainz 05, from 09.00 to 20.30 CET.
The service centre will be open for phone enquiries during the normal opening hours on Rosenmontag (20 February) plus all other carnival days.
The official service centre phone number is 0049 (0)214 5000 1904 and contact is also possible via email: info@bayer04.de.
Fan shop opening hours
The fan shops in Leverkusen city centre and at the BayArena are open as follows on the carnival days:
Weiberfastnacht:
- City fan shop: 10.00 to 14.00 CET
- BayArena fan shop: Open from 19.00 CET (as stadium opens), closed beforehand
Carnival Sunday:
- City fan shop: Closed
- BayArena fan shop: Open from 17.30 CET (as stadium opens), closed beforehand
Rosenmontag:
- City fan shop: 10.00 to 19.04 CET
- BayArena fan shop: Closed
Related News
Women - 20.11.2025
‘Establish ourselves in the chasing pack’: Women welcome SGS Essen
A week after the disappointing DFB Pokal exit at Hamburger SV, the Bayer 04 Women return to league action. In a home match against SGS Essen on Saturday, 22 November (kick-off: 14:00 CET at the Ulrich Haberland Stadium), coach Roberto Pätzold's team will be fighting to maintain a good position in the chasing pack in the Google Pixel Women's Bundesliga.
Show more
Women - 20.11.2025
Women: Tickets on sale for home games against RB Leipzig and Bayern Munich
Tickets are on sale for the last two Bayer 04 Women's team home games in 2025. Fans can now purchase tickets for the matches at the Ulrich Haberland Stadium against RB Leipzig and the final fixture of the year in the Rückrunde opener against German champions Bayern Munich. The latest information at a glance.
Show more
eSports - 19.11.2025
#B04eSports: Leverkusen miss out on a place in the offline round of showdown two
Eliminated ahead of the offline round: On Tuesday, 18 November, the Leverkusen console pros played the two remaining matches in the online preliminary round of showdown two. After picking up six points from the first four games last week, the #B04eSports team bagged another three in the two final duels - but it wasn't enough. The Leverkusen team missed out on a place in the offline knockout round, which will take place in this second showdown on 23 November in Frankfurt am Main.
Show more
Bayer 04 - 19.11.2025
International updates: Quansah debut, Garcia plays full 90 minutes
Several Bayer 04 players are currently away with their respective national teams in the final international break of 2025, with most of them involved in qualifiers for the 2026 World Cup in the USA, Canada and Mexico. Our blog will keep you up to date on the matches involving the Werkself.
Show more
eSports - 18.11.2025
#B04eSports: Our next opponents in second showdown
The VBL Club Championship by WOW 2025/26 continues today, Tuesday 18 November, with the last two of the six online preliminary round matches in the second showdown. Starting at 18:00 CET, Bayer 04 face Karlsruher SC, followed by Borussia Mönchengladbach at 19:00 CET. The games will be streamed live on the Bayer 04 app and on the club Twitch channel. The lowdown on our next opponents.
Show more
