Fan shops and service centre: 2023 Carnival opening times
The carnival days are here. Here are the opening times for the Bayer 04 fan shops and the service centre over the next few days.
The service centre phone lines will be open on the Weiberfastnacht (16 February), the day of the home Europa League game against AS Monaco, from 09.00 to 20.30 CET to answer all queries. The team at the service centre can be contacted by phone on Carnival Sunday (19 February), the day of the Bundesliga fixture against Mainz 05, from 09.00 to 20.30 CET.
The service centre will be open for phone enquiries during the normal opening hours on Rosenmontag (20 February) plus all other carnival days.
The official service centre phone number is 0049 (0)214 5000 1904 and contact is also possible via email: info@bayer04.de.
Fan shop opening hours
The fan shops in Leverkusen city centre and at the BayArena are open as follows on the carnival days:
Weiberfastnacht:
- City fan shop: 10.00 to 14.00 CET
- BayArena fan shop: Open from 19.00 CET (as stadium opens), closed beforehand
Carnival Sunday:
- City fan shop: Closed
- BayArena fan shop: Open from 17.30 CET (as stadium opens), closed beforehand
Rosenmontag:
- City fan shop: 10.00 to 19.04 CET
- BayArena fan shop: Closed
Related News
Women - 01.05.2026
Bayer 04 Women on hunt for records in Essen
With three games to play before the end of the season, the Bayer 04 Women can break one record and equal another at SGS Essen. After three wins on the bounce, coach Roberto Pätzold's team are aiming to maintain the chance of third place in Sunday’s away game (14:00 CEST, Stadion an der Hafenstraße).
Show more
Bayer 04 - 29.04.2026
‘Fierté Burkinabè’ documentary – visiting Edmond Tapsoba at home in Burkina Faso
From Ouagadougou to Leverkusen – and back: in March, Bayer 04 travelled with Edmond Tapsoba for a special project in his homeland Burkina Faso. The country where his roots and heart lie. The country where he’s more than a world-class defender: a symbol of hope and a role model for an entire generation. The result is a 45-minute documentary about Tapsoba’s long journey from Africa via Portugal to Leverkusen, which offers extraordinary, one-off and emotional insights.
Show more
Bayer 04 - 29.04.2026
Contract until 2031: Defensive ace Edmond Tapsoba commits long-term to Bayer 04
Edmond Tapsoba has signed an early extension to his contract with Bayer 04 Leverkusen. With two years left on his current deal, the 27-year-old Burkina Faso international has extended his contract until 30 June 2031. The centre-back joined as a young talent from Portuguese top-flight club Vitoria Guimaraes at the start of 2020.
Show more
Werkself-TV - 29.04.2026
Tapsoba on his contract extension until 2031: 'A very special day for me'
A special surprise: during the preview for the 'Fierté Burkinabè' documentary about Edmond Tapsoba, Bayer 04 directors Fernando Carro and Simon Rolfes announced Tapsoba's contract extension until 2031 together with the centre-back. He then spoke to Werkself-TV about his time in Leverkusen so far and future ambitions...
Show more
Bayer 04 - 28.04.2026
Emotional preview of ‘Fierté Burkinabè’ - Tapsoba's parents and close companions from Burkina Faso also at the BayArena
This evening was deeply moving: At a really special setting, Bayer 04 exclusively presented the specially produced documentary ‘Fierté Burkinabè’ ("Burkinabe Pride") about Edmond Tapsoba on Tuesday. For the preview at the BayArena, the parents of the Werkself player and other close companions travelled all the way from his African homeland Burkina Faso. The 45-minute film shows Tapsoba's extraordinary career from his beginnings in Ouagadougou to Leverkusen as well as the work of his foundation "Fondation Edmond Tapsoba", with representatives from Burkina Faso also present. Fans can watch the documentary free of charge on Werkself TV and YouTube from Wednesday night at 20:00 CEST.
Show more
