Fan shops and service centre: 2023 Carnival opening times
The carnival days are here. Here are the opening times for the Bayer 04 fan shops and the service centre over the next few days.
The service centre phone lines will be open on the Weiberfastnacht (16 February), the day of the home Europa League game against AS Monaco, from 09.00 to 20.30 CET to answer all queries. The team at the service centre can be contacted by phone on Carnival Sunday (19 February), the day of the Bundesliga fixture against Mainz 05, from 09.00 to 20.30 CET.
The service centre will be open for phone enquiries during the normal opening hours on Rosenmontag (20 February) plus all other carnival days.
The official service centre phone number is 0049 (0)214 5000 1904 and contact is also possible via email: info@bayer04.de.
Fan shop opening hours
The fan shops in Leverkusen city centre and at the BayArena are open as follows on the carnival days:
Weiberfastnacht:
- City fan shop: 10.00 to 14.00 CET
- BayArena fan shop: Open from 19.00 CET (as stadium opens), closed beforehand
Carnival Sunday:
- City fan shop: Closed
- BayArena fan shop: Open from 17.30 CET (as stadium opens), closed beforehand
Rosenmontag:
- City fan shop: 10.00 to 19.04 CET
- BayArena fan shop: Closed
Related News
Champions League - 25.11.2025
Matchday news #MCIB04: First meeting with unbeaten Manchester City
The Werkself face Manchester City for the very first time on Tuesday for Matchday 5 of the league phase in the 2025/26 UEFA Champions League (kick-off: 21:00 CET). The hosts sit fourth in the standings and boast huge quality in attack, while Leverkusen are looking to improve their meagre record of just one win from the last 10 games away at English clubs. A key player in that regard could be Aleix Garcia, the former City midfielder who ranks highly in several passing metrics in the Champions League this season. Here’s all you need to know ahead of the game in our matchday news.
Show more
Champions League - 25.11.2025
Live blog: The Werkself away to Manchester City ✈️🏴
The Werkself's next European trip takes them to the north-west of England as Kasper Hjulmand's side take on Manchester City on Tuesday, 25 November (kick-off: 21:00 CET) on Matchday 5 in the league phase of the 2025/26 UEFA Champions League campaign. As usual, we'll take you along on the #aCROSSeurope journey and report from Manchester. All times listed are in CET.
Show more
Champions League - 24.11.2025
Our next opponents: A force of nature and many more aces in attack
The dress rehearsal in the Premier League for the match against the Werkself did not go well at the weekend. However, Manchester City are still unbeaten in the UEFA Champions League, the competition they won in 2023. In the first encounter with Bayer 04 this Tuesday, 25 November (kick-off: 21:00 CET), coach Pep Guardiola will be able to field just about his best line-up. The lowdown on our next opponents.
Show more
U19 - 24.11.2025
Youth League clash at Manchester City: 'Big challenge we want to tackle in the best possible way'
Will the Bayer 04 U19s take the next step towards their first appearance in the knockout stage of the UEFA Youth League in the away game at Manchester City? Coach Kevin Brok is well aware of this historic opportunity, but he's not about to start worrying about the maths: "We're not concerned with the question of what might be good enough. We invest everything we can and always aim for the maximum. That's our way." The game on this penultimate Matchday 5 of the league phase takes place on Tuesday, 25 November (kick-off: 16:00 CET) at the Manchester City Academy Stadium. Werkself TV will be broadcasting the whole match exclusively for Bayer 04 club members live from 15:50 CET....
Show more
Social Commitment - 23.11.2025
Donation of cash and food: U19s support Leverkusen food bank
€1,000 and food for a good cause: In keeping with the long-standing cooperation between Bayer 04 and the Tafel Leverkusen e.V. food bank, the U19s are also supporting the charitable organisation in the region. In addition to the generous cheque the team were able to donate to an organisation of their choice as a result of their participation in the UEFA Youth League, coach Kevin Brok's lads donated €500 worth of food - financed by their own team kitty. Ferdinand Pohl, Jesper Schlich and Co. also actively helped to stow the food in the Tafel's premises.
Show more
