Fan shops and service centre: 2023 Carnival opening times
The carnival days are here. Here are the opening times for the Bayer 04 fan shops and the service centre over the next few days.
The service centre phone lines will be open on the Weiberfastnacht (16 February), the day of the home Europa League game against AS Monaco, from 09.00 to 20.30 CET to answer all queries. The team at the service centre can be contacted by phone on Carnival Sunday (19 February), the day of the Bundesliga fixture against Mainz 05, from 09.00 to 20.30 CET.
The service centre will be open for phone enquiries during the normal opening hours on Rosenmontag (20 February) plus all other carnival days.
The official service centre phone number is 0049 (0)214 5000 1904 and contact is also possible via email: info@bayer04.de.
Fan shop opening hours
The fan shops in Leverkusen city centre and at the BayArena are open as follows on the carnival days:
Weiberfastnacht:
- City fan shop: 10.00 to 14.00 CET
- BayArena fan shop: Open from 19.00 CET (as stadium opens), closed beforehand
Carnival Sunday:
- City fan shop: Closed
- BayArena fan shop: Open from 17.30 CET (as stadium opens), closed beforehand
Rosenmontag:
- City fan shop: 10.00 to 19.04 CET
- BayArena fan shop: Closed
Related News
Werkself-TV - 17.05.2026
Women: TV-highlights of 1-3 loss against Werder Bremen
Werkself-TV shows the highlights of the Bayer 04 women's 1-3 loss against Werder Bremen on the 26th matchday of the Google Pixel Frauen-Bundesliga 2025/26.
Show more
Bayer 04 - 16.05.2026
BarmeniaGothaer & Bayer 04 present Tapsoba with cheque from shirt sales
Bayer 04 and main sponsor BarmeniaGothaer have shown great commitment to the community as the sale of custom-designed T-shirts for charity in the Fanwelt as part of the “BarmeniaGothaer Brings Joy campaign raised a good €5,000. Bayer 04 matched this sum with an equal contribution. As a result, a total of €10,000 was presented to Edmond Tapsoba for his foundation ahead of the home match against Hamburg. The foundation supports people facing challenging daily circumstances in his home country of Burkina Faso.
Show more
Bundesliga - 16.05.2026
Matchday news #B04HSV: Finally Red in last chance for Champions League qualification
Bayer 04 host Hamburg at the BayArena for the first time since September 2017 on the final day of the 2025/26 Bundesliga season on Saturday (15:30 CEST). HSV are safe in their first campaign back in the top flight after back-to-back wins, but Leverkusen are unbeaten in their last 19 games against promoted teams as they go for the victory they need to have a chance to qualify for the UEFA Champions League. There’s also heavy discounts on food and drinks at the BayArena. Here’s all you need to know ahead of the Matchday 34 fixture in our matchday news.
Show more
Women - 16.05.2026
Haim and Menglu to leave Bayer 04 Women
As well as previously confirmed departures, Bayer 04 Women will also say goodbye to Vanessa Haim and Shen Menglu before Sunday’s final game of the season at home to Werder Bremen as the pair leave Leverkusen upon the expiration of their contracts.
Show more
Women - 15.05.2026
'Full of ambition and energy': Women face an emotional season finale with a chance to qualify for Europe
The climax to a long season, emotional farewells and hopes of a major triumph: Bayer 04 Women face a thrilling final matchday in the Bundesliga. In the clash against SV Werder Bremen on Sunday, 17 May (kick-off: 14:00 CEST) at the Ulrich-Haberland-Stadion, the Werkself could make history and qualify for the Champions League for the first time in the club’s history – provided rivals Eintracht Frankfurt lose at home to 1. FC Union Berlin at the same time. Even setting aside the sporting context, it's set to be a special afternoon.
Show more
