17.11.2016Bayer 04

Fair payment system at the BayArena

Bayer 04 Leverkusen have released a statement following reports about the alleged "rip-off" of fans by Bundesliga clubs through stadium payment cards - the research carried out the ARD TV channel, source of the current discussions, did not mention the club by name:
© Bayer 04 Leverkusen Fussball GmbH

The open payment system at the BayArena in Leverkusen is based on commercially available money cards. This means the card and the funds on it remain with the fan and the balance does not go to an account run by the club. Any spectator can visit the BayArena and use their own bank card (providing it has a payment function) to make payments at the stadium, for example at a Currywurst stand.

In contrast to closed systems, nobody is forced to use a BayArena Card issued by the club. Many away fans use the card to have a souvenir of the visit to our club. Between 50 and 80 per cent of away supporters use cards other than the BayArena Card. This is usually their own bank card. With the open payment system, the balance is irrelevant as it can be used on 420,000 payment points in Germany (e.g. parking meters or in shops). In contrast to closed systems we have no access to the money loaded on the card. The expiry date and number of cards used only have a cost -related impact on Bayer 04 as the cards with payment functions are significantly more expensive to produce. Also cards in closed systems are only valid for four years for regulatory reasons.

This service costs us significant amounts of money each year. This investment is made to offer our fans and visiting supporters a fair system where they can use money left over outside the stadium at countless other payment points. For example, that means our BayArena Card can be used to buy an underground ticket.

This completely excludes the "sleeping Euro" that negatively affects football fans and supposedly brings money into the club's. On the contrary, Bayer 04 Leverkusen stand for an open, fair and service-oriented payment system.

© Bayer 04 Leverkusen Fussball GmbH

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