Back
17.11.2016Bayer 04

Fair payment system at the BayArena

Bayer 04 Leverkusen have released a statement following reports about the alleged "rip-off" of fans by Bundesliga clubs through stadium payment cards - the research carried out the ARD TV channel, source of the current discussions, did not mention the club by name:
© Bayer 04 Leverkusen Fussball GmbH

The open payment system at the BayArena in Leverkusen is based on commercially available money cards. This means the card and the funds on it remain with the fan and the balance does not go to an account run by the club. Any spectator can visit the BayArena and use their own bank card (providing it has a payment function) to make payments at the stadium, for example at a Currywurst stand.

In contrast to closed systems, nobody is forced to use a BayArena Card issued by the club. Many away fans use the card to have a souvenir of the visit to our club. Between 50 and 80 per cent of away supporters use cards other than the BayArena Card. This is usually their own bank card. With the open payment system, the balance is irrelevant as it can be used on 420,000 payment points in Germany (e.g. parking meters or in shops). In contrast to closed systems we have no access to the money loaded on the card. The expiry date and number of cards used only have a cost -related impact on Bayer 04 as the cards with payment functions are significantly more expensive to produce. Also cards in closed systems are only valid for four years for regulatory reasons.

This service costs us significant amounts of money each year. This investment is made to offer our fans and visiting supporters a fair system where they can use money left over outside the stadium at countless other payment points. For example, that means our BayArena Card can be used to buy an underground ticket.

This completely excludes the "sleeping Euro" that negatively affects football fans and supposedly brings money into the club's. On the contrary, Bayer 04 Leverkusen stand for an open, fair and service-oriented payment system.

© Bayer 04 Leverkusen Fussball GmbH

Related News

Rafaela Borggräfe
Women - 07.07.2026

Loan extension: Rafaela Borggräfe to stay at Bayer 04

Goalkeeper Rafaela Borggräfe will continue to play for Bayer 04 Leverkusen next season. The loan of the Germany U23 international, who joined from Liverpool in the winter, has been extended by a further year.

Show more
Fernando Carro, Jorginho und Paulo Sergio in Rio de Janeiro
Bayer 04 - 07.07.2026

Bayer 04 provide long-term support for the Bola Pra Frente project in Rio de Janeiro – Jorginho named official club legend

The Bayer 04 delegation, led by Fernando Carro, CEO, concluded their multi-day trip to Brazil with a visit to the community-based organisation Bola Pra Frente in Rio de Janeiro – founded by former Werkself player Jorginho. During the visit, Bayer 04 committed to extending support for the Bola Pra Frente project for a further five years. In addition, Jorginho, a member of the Brazil 1994 World Cup-winning squad, was named Bayer 04’s second official club legend. With the visit to São Paulo and Rio de Janeiro, the club has strengthened the relationships built up over the years in one of Bayer 04’s most important international markets.

Show more
Kristina Sundov
Women - 07.07.2026

Former player Kristina Sundov is new Bayer 04 Women’s team assistant coach

Ten years after retiring as a player, Kristina Sundov is returning to the Bayer 04 Women’s team as assistant coach. The 39-year-old former Croatia international takes over from Remzi Kahraman, who has taken up a new challenge abroad. She has been given a contract to 30 June 2028.

Show more
Victor Boniface, Kennet Eichhorn und Afonso Moreira
Bayer 04 - 06.07.2026

With Eichhorn and Moreira: Small group on training ground

The training pitches at the BayArena are already buzzing with activity again, even before training officially begins next week. On Monday morning, a small group from the Werkself first-team squad completed a session lasting around an hour. Both new and familiar faces were present.

Show more
Saisoneröffnung Titelgrafik
Bayer 04 - 06.07.2026

Two matches and events with players and fans: Get your tickets for the Bayer 04 season launch

One ticket, two matches – and a varied programme of events, including appearances by players from the professional teams: Bayer 04 has come up with something very special for the 2026 season launch on Saturday, 8 August. From morning right through to the evening, Werkself fans can use just one ticket to not only enjoy top-class football from the Bayer 04 teams live, but also to experience unforgettable moments with the whole family through a variety of hands-on activities around the BayArena and the Ulrich Haberland Stadium. The day will also end on a real high note: after both matches, Bayer 04 supporters will have the opportunity to interact directly with the players during joint activities and get to know them from a different angle.

Show more