Lucia „Lucy“ Thum
Supporter Liaison Officer fanbetreuung@bayer04.de
Fan liaison
The Bayer 04 Fan Liaison consists of Lucia „Lucy“ Thum, Sebastian „Sebo“ Friedrich, Moritz Bremshey, Carsten Cramer, Tim Gelshäuser, Lisa Ciupka and Andreas „Paffi“ Paffrath as the main team. They act as a point of contact for all matters relating to Bayer 04. These can be requests, problems, or concerns.
Topics
- Officer for fan issues
- Point of contact for fans
- Fan liaison at Werkself licensed team matches
- Outreach fan work
- Organising and carrying out fan events
- Advice and exchange on fan topics within Bayer 04 and with other network partners
- Communication and planning with external partners (fan organizations, fan council, city, police, sponsors, etc.)
contact
Outside matchday's, whether home or away, fan liaison is available to you via phone, email or in person. It answers questions and issues, passes these on if necessary and/or negotiates. In addition to direct work with fans, fan liaison also acts as an interface to many other areas and not just those at Bayer 04.
The Fan container in C Block opens two hours before kick-off for home games.
The offices of the Bayer 04 Fan liaison are in the Fan house in Wiesdorf.
Adress:
Breidenbachstraße 46
51373 Leverkusen
Contact
Andreas „Paffi“ Paffrath
Supporter Liaison Officer for Inclusion, Diversity and Disabled Supporters fanbetreuung@bayer04.de
Field of activity
Lucia „Lucy“ Thum
- Coordination of the fan liaison team
- Match day projects and projects to improve fan issues
- Organization of fan-related topics at international games
- Part of the stadium ban commission
Sebastian „Sebo“ Friedrich
- Organization of fan-related topics at home games
- Contact person for ticketing
- Responsibility and organization of the LUISA IS HERE campaign
- Management of Bayer 04 fan information channels on social media
Moritz Bremshey
- Contact person for fan clubs
- Contact person for choreographies
- Organization of fan club meetings
- Organization of fan house consultation hours
- Representation of the disabled fan representative
Carsten Cramer
- Organization of fan-related issues at away games
- Guest fan support at home games
- Fan support at women's games
Tim Gelshäuser
- Fan support, including coordination for women's games
- Contact person for ticketing
- Guest fan support at home games
Lisa Ciupka
- Responsibility and organization of the LUISA IS HERE campaign
- Management of fan support emails and Bayer 04 fan information channels on social media
- Contact person for charitable issues relating to Bayer 04 fans
- Coordination of fan support at youth games
Andreas „Paffi“ Paffrath
- Supporter liaison officer for inclusion and diversity
- Supporter liaison officer for disabled people
- Organization of stadium visits for fans with disabilities
- Organization of handicap stadium tours at BayArena and events
- Contact person on match days
- Contact person for the Bayer 04 souvenir box
- Networking and dialogue work in Leverkusen and nationwide
