Tickets for the home game against Heidenheim

GET TICKETS HERE

Tickets go on exclusive sale to Bayer 04 Club members and season cardholders on Tuesday, 14 October, at noon CEST.

Prices:

Allocation:

• As it is a Members matchday, all Club members have access to the allocation.

How to order:

• Online at the Ticket web shop

Distribution:

• All match tickets will exclusively be available on the Bayer 04 app in the ‘My account’ section.
• Ticket purchasers have the option to administer the ticket there (forward, download as wallet file and/or Print@home ticket).

Payment options:

• Online shop: direct debit, credit card, PayPal

Ticket limits:

• There is a limit of four tickets for this game.
• Current season cards are included in the limit.
  
  • For season card holders, season cards held count towards the ticket limit.
  • Season card holders like members can purchase two tickets. 
• Tickets purchased during the early booking phase also count towards the ticket limit.

Ticket exchange:

• The ticket exchange is live and can be accessed at any time.
• Ticket exchange seats can be purchased for the match from the start of individual sales period.

Further information:

• The normal prices for Bundesliga matches apply (see price chart).
• Information on the use of tickets on local transport is available (in German) HERE.
• Tickets for the away section are exclusively available from the visiting club.
• Blocks G4/G5 are allocated to the home section for this match.

Online shop pre-authentication:

• Pre-authentication and the waiting room are activated from 11:30 CEST.
• Fans must verify themselves before entering the waiting room.
• Only members, who are members before 10.00 CEST, can verify themselves.
• The email address used for verification must be the same as the address for the Bayer 04 account.
• Verification using another email address is not possible.
• The eligible fan must first enter their email address.
• If this corresponds to the email address used for their Bayer 04 account an email will be sent with a six-digit verification code.
• The fan will receive an error message if they do not correspond.
• The verification code must be entered at the next stage (N.B.: The code runs out after ten minutes after which a new code must be requested)
• The fan will enter the waiting room once the verification process has been completed.

Online shop waiting room:

• Access to the waiting room will happen as soon as pre-authentication has been completed.
• Fans will be able to enter the Bayer 04 online shop from 12:00 CEST in random order.
• The time fans enter the digital waiting room does not affect the order. There is no advantage to queuing early.
• All other fans join the back of the queue from 12:00 CEST.