Please note it is not possible to have the tickets as print@home tickets or set them up separately in your wallet. Please ensure you have downloaded them to the Bayer 04 app before the game and that you have access to your tickets.
Your tickets for the Werkself games are immediately available on the Bayer 04 app even without an internet connection. The latest version of the Bayer 04 app is required to be able to use this new offline functionality.
You can't see your tickets on the Bayer 04 app? Please ensure you have logged onto the account you used to buy the tickets for this game. If you still can’t see the tickets then please send an email to info@bayer04.de under the reference 'St Pauli tickets – Bayer 04 app' and you must include your customer/membership number. Alternatively, you can contact the Bayer 04 service centre by phone on 0049 (0) 214 5000 1904.
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