Show the ticket black market the red card

COLLECTION BOXES AT THE BayArena

Where Bayer 04 fans have paid more than face value for a ticket at the BayArena, from the last home game against RB Leipzig, they have the opportunity to  put the ticket - anonymously - into a collection box after the game. Based on that ticket, Bayer 04 will identify the reseller and take legal action against that person.  The collection boxes are sited in three places at the BayArena: At the fan container, the Servinvestiagte ice Ost and at the  Service  Desk West.

COMBAT UNREGULATED TRade

Bayer 04 have acted on behalf of the fans on the unofficial  ticket resale market for several years. The aim of this approach is to  combat and restrict the unregulated trade in tickets – in particular to protect our own fans and all other supporters at our stadium. The separation of rival fans and the exclusion of violent individuals from the stadium is impossible on the unofficial ticket resale market. In addition, Bayer 04 want to be able to provide enough tickets for fans at reasonable prices as part of a social and fair price structure.

In addition to resale aimed at making a profit, there is the regular appearance on the unofficial ticket market of forged or invalid tickets being sold at inflated prices. Bayer 04 hereby urges fans not to buy match tickets on unofficial resale platforms. This includes  eBay, Viagogo and StubHub.

AutHorised Ticket PARTNERS

In addition to the usual channels for buying tickets at Bayer 04, tickets for Bayer 04 home games can also be bought via our two approved ticket partners:

• DERTICKETSERVICE.DE GmbH & Co. KG has been an official ticket partner of Bayer 04 for several years. The online platform www.westticket.de is operated by our partner for online ticket sales and is well established.
   
• Reservix GmbH started as approved ticket sales agent for the second half of the 2014/15 season. The www.reservix.de platform provides fans with the opportunity to acquire tickets for Bayer 04 home games.