
This improves accessing the service by phone as the standard local call charge will apply in future. With a flat rate for the German landline networks calls could even be free of charge.
The Bayer 04 Service Centre is available for all enquiries relating to Bayer 04 plus ticket and merchandise orders on weekdays from 08.00 to 20.00 CET, on Saturdays from 08.00 to 14.00 and on matchdays from 08.00 to 30 minutes before kick-off.

Video game developer Electronic Arts (EA), in collaboration with the Bundesliga, has announced the six nominees for the Bundesliga Player of the Month award for October 2026 – and Bayer 04’s Ibrahim Maza is among them. Fans of the Black and Reds can vote from now until Sunday 8 November (23:59 CET).
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On Tuesday night, the Leverkusen e-sports team played the first three of their six group stage matches in the second round of the 2026/27 VBL Club Championship. They were unable to secure more than a draw in either of their matches against FC Augsburg and VfB Stuttgart. The match against Bayern Munich ended in defeat.
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Once again, several Werkself players are set to represent their respective national teams during the final international break of the calendar year. Here is an overview of the Leverkusen players called up for international duty and the match dates. This will be updated regularly.
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The Bundesliga has announced the nominees for the ‘Top Goal of the Month’ award for October. Fans of the Werkself can now vote for, amongst others, Robert Andrich’s stunning volley from the match against Mainz 05 or Moussa Diaby’s curling shot into the top corner from the same fixture. Voting, exclusively on the Bundesliga app, remains open until Sunday, 8 November (23:59 CET).
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