
This improves accessing the service by phone as the standard local call charge will apply in future. With a flat rate for the German landline networks calls could even be free of charge.
The Bayer 04 Service Centre is available for all enquiries relating to Bayer 04 plus ticket and merchandise orders on weekdays from 08.00 to 20.00 CET, on Saturdays from 08.00 to 14.00 and on matchdays from 08.00 to 30 minutes before kick-off.

The Werkself will host VfB Stuttgart at the BayArena on matchday 16 of the 2025/26 Bundesliga season. The game is on Saturday, 10 January, at 18:30 CET. Information on ticket sales.
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The Werkself will host Werder Bremen at the BayArena on matchday 19 of the 2025/26 Bundesliga season. The game is on Saturday, 24 January, at 15:30 CET. Information on ticket sales.
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The next opponents in the 2025/26 DFB Pokal have been announced: Bayer 04 will host Bundesliga rivals FC St. Pauli in the quarter-finals. That was the outcome of the draw held this Sunday evening, 7 December, at the German Football Museum in Dortmund, where long-time Bundesliga player and coach Friedhelm Funkel made the draw. The Werkself will play their quarter-final tie on 3-4 or 10-11 February 2026. The exact dates have yet to be finalised.
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After falling behind early on, Bayer 04 took control of the game against a combative and disciplined FC Augsburg on Saturday afternoon. However, they lacked the necessary precision in finishing and hit the post and crossbar three times. After the game, coach Kasper Hjulmand said he wanted to get back to the "right philosophy" of previous matches with three games left in 2025. The Werkself review.
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Bayer 04 were beaten 2-0 away at Augsburg on Matchday 13 in the Bundesliga. The Werkself had the majority of the ball but fell behind early to Dimitrios Giannoulis and then Anton Kade inside the first half an hour. Despite an attempted fightback in the second half and striking the frame of the goal three times, Leverkusen were left empty handed.
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