The Service centre is available for all requests on Monday, 23 December, from 09.00 to 19.00 CET and on Tuesday, 24 December, from 09.00 to 14.00 CET. The service centre will be closed from 25 December up to and including 1 January 2025. The Service centre reopens for the normal hours (09.00 to 19.00) from Thursday, 2 January 2025.
As usual, telephone contact is possible via the official Service centre number 0049 (0) 214 5000 1904 or via email to info@bayer04.de.
The Bayer 04 Fanwelt is open on Monday, 23 December, from 10.00 to 19.04 CET and on Tuesday, 24 December, from 10.00 to 14.00 CET. The Fanwelt will then be closed up to and including 2 January 2025 – with stocktaking on the last day.
The Fanwelt will reopen in the New Year on Friday, 3 January 2025 (10.00 to 19.04).
On the days where the Service centre and the Fanwelt are closed, fans can submit queries via email to info@bayer04.de.
The 2023/24 double-winning season set new standards. Bayer 04 faced a number of challenges not only in sporting terms, but also operationally due to the increased number of enquiries. Unfortunately, the service provided was not always exemplary. In the meantime, however, the club has gone through a restructuring process. In recent months, not only have many organisational matters been initiated, but technical components have also been further developed - with a clear goal: to provide fast, competent and comprehensive help and information. Personal service has always been important to Bayer 04. And it has now been significantly optimised.
Show moreBayer 04 Leverkusen will begin their 2025-26 preseason campaign with an exciting friendly against Flamengo U20, one of South America’s elite youth sides, on Thursday, 18 July at 15:00 local time (20:00 CEST). The game will be played at historic Estádio da Gávea in Rio de Janeiro.
Show moreThe match details for the Bayer 04 first round tie in the 2025/26 DFB Pokal campaign have been confirmed. The Werkself are away to SG Sonnenhof Großaspach on Friday, 15 August with the kick-off at 18:00 CEST. That was announced by the German Football Association (DFB) today. The DFB Pokal tie against the state cup winners from Baden-Württemberg will be played at the WIRmachenDRUCK Arena. Ticket information to follow.
Show moreThe German Football Association (DFB) has given Bayer 04 the Pitch of the Year award in the Google Pixel Women's Bundesliga for the 2024/25 season and thereby for the sixth time in succession. The Ulrich Haberland Stadium was once again named the best pitch in the Women's Bundesliga last season.
Show moreTo all Bayer 04 fans: The Fanwelt will be closed all day next Monday 30 June. This is due to preparations for the change of kit supplier from Castore to New Balance on Tuesday 1 July.
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