Fanwelt and Service centre: Opening hours during the festive period
Read on for the opening hours for the Bayer 04 Fanwelt and the Service centre during the festive period.
The Service centre is available for all requests on Monday, 23 December, from 09.00 to 19.00 CET and on Tuesday, 24 December, from 09.00 to 14.00 CET. The service centre will be closed from 25 December up to and including 1 January 2025. The Service centre reopens for the normal hours (09.00 to 19.00) from Thursday, 2 January 2025.
As usual, telephone contact is possible via the official Service centre number 0049 (0) 214 5000 1904 or via email to info@bayer04.de.
Fanwelt opening hours
The Bayer 04 Fanwelt is open on Monday, 23 December, from 10.00 to 19.04 CET and on Tuesday, 24 December, from 10.00 to 14.00 CET. The Fanwelt will then be closed up to and including 2 January 2025 – with stocktaking on the last day.
The Fanwelt will reopen in the New Year on Friday, 3 January 2025 (10.00 to 19.04).
submit queries via EMail
On the days where the Service centre and the Fanwelt are closed, fans can submit queries via email to info@bayer04.de.
Related News
Bayer 04 - 14.07.2026
Tickets for the friendly fixtures in Nottingham and Newcastle
In mid-August, the Werkself will set off on a four-day trip to England to play their final two friendly matches of the 2026/27 pre-season against Premier League clubs Nottingham Forest and Newcastle United. The match in Nottingham against the Tricky Trees is on Wednesday 12 August at 20:45 CEST (19:45 BST) at the City Ground. The game against the Magpies in Newcastle is on Saturday 15 August at 16:00 CEST (15:00 BST) at the atmospheric St James’ Park. Details on ticket sales for both matches.
Show more
Bayer 04 - 14.07.2026
Bayer 04 congratulate three female apprentices on successfully completing their apprenticeships
Black and Red talent development at the highest level – even off the pitch: Apprentices Jule Suermann, Leandra Bellia and Julia Niederheide have successfully completed their two- or three-year apprenticeships at the club. Bayer 04 honoured the trio at the BayArena on Tuesday.
Show more
Bayer 04 - 13.07.2026
Coaching team led by head coach Carles Martínez confirmed
The Werkself return tomorrow, Tuesday 14 July (from 11:00 CEST at the BayArena; live stream on bayer04.de, the Bayer 04 app and YouTube), with new head coach Carles Martínez leading his first training session as part of the Bayer 04 set-up. His coaching team comprises a mix of new and long-standing colleagues.
Show more
Youth - 12.07.2026
U19 European Championship in Wales: Germany, with Culbreath and Onyeka, lose out in final
The Germany U19 team were beaten 2-0 by record champions Spain in the final of the U19 European Championship in Wales. Bayer 04 players Montrell Culbreath and Francis Onyeka (on loan at SV 07 Elversberg) were in the starting line-up and played the full 90 minutes.
Show more
