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17.12.2024Bayer 04

Fanwelt and Service centre: Opening hours during the festive period

Read on for the opening hours for the Bayer 04 Fanwelt and the Service centre during the festive period.
Fanwelt

The Service centre is available for all requests on Monday, 23 December, from 09.00 to 19.00 CET and on Tuesday, 24 December, from 09.00 to 14.00 CET. The service centre will be closed from 25 December up to and including 1 January 2025. The Service centre reopens for the normal hours (09.00 to 19.00) from Thursday, 2 January 2025.

As usual, telephone contact is possible via the official Service centre number 0049 (0) 214 5000 1904 or via email to info@bayer04.de.

Fanwelt opening hours

The Bayer 04 Fanwelt is open on Monday, 23 December, from 10.00 to 19.04 CET and on Tuesday, 24 December, from 10.00 to 14.00 CET. The Fanwelt will then be closed up to and including 2 January 2025 – with stocktaking on the last day.

The Fanwelt will reopen in the New Year on Friday, 3 January 2025 (10.00 to 19.04).

submit queries via EMail

On the days where the Service centre and the Fanwelt are closed, fans can submit queries via email to info@bayer04.de.

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