
The service centre is available for all requests via phone on Saturday 23 December from 09.00 to 14.00 CET. We are back after Christmas from 27 to 29 December and are available between 09.00 and 19.00 CET. You can also call the service centre on Saturday 30 December from 09.00 to 14.00 CET.
As usual, contact is available by phone on the official service number 0049 (0) 214 5000 1904 as well as via email on info@bayer04.de.
The fan shop in Leverkusen city centre is open on Saturday 23 December (from 10.00 to 19.04 CET). The fan shop in Leverkusen is closed on Christmas Eve, Christmas Day and Boxing Day as well as on New Year's Eve and New Year's Day.
The fan shop at the BayArena is closed from 23 December to 1 January 2024.
Both fan shops are then closed for the whole day for stock-taking on 2 January 2024. The fan shops reopen at the usual times on Wednesday 3 January 2024.

Bayer 04 host Borussia Mönchengladbach at the BayArena on matchday 12 of the 2026/27 Bundesliga season. The schedule for the game remains to be confirmed. The latest information on ticket sales.
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Bayer 04 host Eintracht Frankfurt at the BayArena on matchday 14 of the 2026/27 Bundesliga season. The schedule for the game remains to be confirmed. The latest information on ticket sales.
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Werkself-TV shows the highlights of Bayer 04 Women's 0-1 loss at Bayern Munich in the round of 16 of the women's DFB-Pokal 2026/27
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“As far as mentality and determination are concerned, we have nothing to reproach ourselves for,” Robert Andrich said up after the first home defeat for the Werkself this term. In terms of their play, too, the Black and Reds put in a respectable performance for long stretches of this intense and physical match, outperforming VfB Stuttgart in most areas. It was only in terms of efficiency in front of goal that the Swabians had the edge over the Werkself. Head coach Carles Martínez wants to learn from this so that, in future, they can “win this sort of match too”. The Werkself review.
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Rüdiger Vollborn has been at the club for 40 years, he holds the record number of Bundesliga appearances for the club (401) and is the only Bayer 04 player to have won both the UEFA Cup (1988) and the DFB Pokal (1993). And the Berliner stayed with the Werkself after ending his impressive playing career working as a goalkeeping coach for the following nine years. Vollborn now works under the Bayer Cross as a fan liaison officer and club archivist. Since February 2021, the personal Black and Red lexicon takes Werkself fans under the heading of 'Rudi recounts...' on a brief trip through the history of Bayer 04 every month…
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