
The service centre is available for all requests via phone on Saturday 23 December from 09.00 to 14.00 CET. We are back after Christmas from 27 to 29 December and are available between 09.00 and 19.00 CET. You can also call the service centre on Saturday 30 December from 09.00 to 14.00 CET.
As usual, contact is available by phone on the official service number 0049 (0) 214 5000 1904 as well as via email on info@bayer04.de.
The fan shop in Leverkusen city centre is open on Saturday 23 December (from 10.00 to 19.04 CET). The fan shop in Leverkusen is closed on Christmas Eve, Christmas Day and Boxing Day as well as on New Year's Eve and New Year's Day.
The fan shop at the BayArena is closed from 23 December to 1 January 2024.
Both fan shops are then closed for the whole day for stock-taking on 2 January 2024. The fan shops reopen at the usual times on Wednesday 3 January 2024.

Just 11 days after their last encounter in the Bundesliga, Bayer 04 Women meet Hamburger SV again. On Sunday (15:00 CET), the two teams will be battling it out at the Volksparkstadion for a place in the DFB Cup quarter-finals. Coach Roberto Pätzold is aware of his team's status as favourites against the promoted outfit - and knows what it will come down to against the awkward opponents.
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Bayer 04 Women goalkeeper Charlotte Voll has been hit by injury again. The 26-year-old suffered an acromioclavicular joint separation in her left shoulder in the latter stages of the Bundesliga match at SC Freiburg on Monday and is set to be sidelined for a number of months. She underwent successful surgery in Düsseldorf on Friday.
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Like they did in the first showdown of the VBL Club Championship by WOW, which the Leverkusen gamers won in spectacular style, Marc and Sean Landwehr also started the second showdown with six points by beating TSG Hoffenheim and VfL Bochum 1848, last-16 participants of the first showdown. The #B04eSports team suffered defeat to SV Darmstadt 98 and Hertha BSC. Meanwhile, Keanu Senkbeil made his VBL CC debut in the clash with the capital club.
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The Bayer 04 Women will end 2025 with the Bundesliga top match against Bayern Munich on Monday night, 22 December. The schedule for matchdays 12 to 15 has been announced by the German Football Association (DFB). In addition to two away games on Fridays, Leverkusen also have a home game on a Saturday lunchtime.
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The next showdown in the VBL Club Championship 2025/26 is here. On their way to the offline round, to be held at the second showdown in Frankfurt am Main on 23 November, six opponents await in the online preliminary round. The #B04eSports team will face the first four this Thursday, 13 November, from 18:00 CET (live on the Bayer 04 app and on Twitch). The lowdown on our opponents.
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