"We are continually working on improving the comfort and service quality at the BayArena. The new system will considerably speed up the payment process and therefore benefit our fans," said Fernando Carro, chairman of the board at Bayer 04 Leverkusen. Cashless payments will be accepted at all payment points and both contactless and usual methods are possible. Last season's trial run shows that this functions well and has been popularly received.
Also there will be no problem with the return of multi-use cups that are to be introduced from the start of the new season. A deposit of two euros will simply be credited to the EC or credit card used.
11,000 spectators at the Champions for Charity event on Sunday 21 July were able to use their preferred payment method at all the food and drink outlets at the BayArena. The next opportunity to test the new payment system is available to Bayer 04 fans on Sunday 4 August as part of the official season launch.
BayArena Card FAQs
What is the new payment system at the BayArena?
From the 2019/20 season, you can easily pay at all catering outlets at the BayArena with your Girocard or credit card just like you do at any other business premises. We take the money directly from your bank account. Also payment is possible via Apple Pay and Google Pay. You no longer need to load credit on your BayArena Card or your personal Girocard.
What does the new payment system offer me?
You have more options immediately: You save waiting time at the payment counters if you pay for your food and drink using Girocard, credit card or Apple and Google Pay. You no longer have to load credit onto your BayArena Card and you don't have to have a second thought about remaining credit. Also, fans who occasionally visit the BayArena do not have to take BayArena Cards with residual credit home with them.
My Girocard and credit card are contactless. Will they work at the BayArena?
Yes, you can make contactless payments at the BayArena. If your Girocard or credit card does not have the contactless facility that is not a problem either. You can insert your card to make payments at each outlet.
I don't have a Girocard or a credit card and do not use Google or Apple Pay. What options do I have?
If you do not have a Girocard or credit card and do not use Google or Apple Pay then you can use a BayArena Card for a deposit of €10 at one of the green payment counters. After the game, you can reclaim your credit and deposit at one of the payment counters.
I still have credit on my season/membership card. What can I do with that?
You can continue to load your season/membership card and use it for making payments. However, we recommending using the new payment methods. You can reclaim any remaining credit at one of our payment counters.
Can I continue to use the chip on my Girocard to make payments?
No, from the 2019/20 season you will no longer be able to make payments using the money chip on your Girocard. Loaded money chips will only be accepted with the BayArena Card. Have the remaining credit on your money chip paid out by your bank or just get it back from a payment counter on the lower tier at the BayArena.
Will I be able to load credit onto my season/membership card online in the future?
Loading credit online will no longer be possible from the 2019/20 season. Have you loaded credit onto your BayArena Card in the past and not used it? No problem! You can activate the credit at one of the payment counters or pay stations at the BayArena and then pay at one of the catering outlets using your BayArena Card.
What type of credit cards do you accept?
We accept Visa and MasterCard. Unfortunately we are not able to accept American Express at the moment.
Can I pay in cash at the BayArena?
No, it is no longer possible to pay with cash at the BayArena. If you only have cash on you, we recommend using our deposit card for €10 and loading the amount you require.
What do I do if something goes wrong?
Has something gone wrong with a payment? Or do you have any other questions relating to the payment system? Then contact us first. That is possible via email at info@bayer04.de or by phone on 0049 (0)214 5000 1904. We will be happy to help you.
Four Bayer 04 players are in action at the 35th edition of the Africa Cup of Nations being played in Morocco from 21 December to 18 January 2026: Eliesse Ben Seghir for the hosts, Edmond Tapsoba with Burkina Faso, Ibrahim Maza for Algeria and Christian Kofane with Cameroon. Updates on the AFCON matches involving Werkself players...
Show more
Two Saturdays, one Friday and one Sunday: The dates for the Bayer 04 Women's team games on matchdays 16 to 19 have been finalised. Three of the four matches scheduled by the German Football Association (DFB) on Tuesday will be played at home at the Ulrich Haberland Stadium.
Show more
Bayer 04 currently have a number of promising young talents on loan to various clubs in Europe with the aim of gaining match practice and furthering their individual development. Francis Onyeka and Farid Alfa-Ruprecht, for example, play for VfL Bochum 1848, while Artem Stepanov is a striker with 1. FC Nürnberg, coached by World Cup winner Miroslav Klose. Tim Oermann is a defender in the Austrian Bundesliga at top club SK Sturm Graz and Abdoulaye Faye is playing in France for FC Lorient, promoted to Ligue 1 this season. Bayer04.de reviews the first six months for the Leverkusen players out on loan.
Show more
Despite a courageous display, the Bayer 04 Women missed out on a surprise at the start of the second half of the Bundesliga season. Coach Roberto Pätzold's team lost 3-0 to league leaders Bayern Munich on Monday night. An early goal from the clinical visitors, a disputed penalty and another spot-kick prevented Leverkusen, who are seventh in the table on 22 points from 14 games, from picking up a point in front of 3,011 spectators at the sold-out Ulrich Haberland Stadium.
Show more
