You were in the draw with your season card but you haven’t received a ticket?
Don’t worry. Bayer 04 has been sending all tickets since Thursday so your ticket should reach you in time via email.
I have several season cards but my seats are not together. What can I do?
Given the prevailing official regulations, we have to use the chessboard principle for the allocation of seats. That means there is always one seat between you and your neighbour. In individual cases your seats can be in different blocks or rows. We apologise for any inconvenience.
I would like to pause my season card subscription . Is that still possible?
Unfortunately that only applies after the game against Mönchengladbach. Send us an email with the reference ‘change to pause’ and your seat number to info@bayer04.de.
I have ordered matchday tickets from the online shop for #B04BMG. Where are my tickets?
Don’t worry. Bayer 04 has been sending all tickets since Thursday so your ticket should reach you in time via email.
Can I upgrade my ticket at the matchday ticket office?
No. We will not check your ticket for price category for this game.
Can I transfer my tickets?
In general, you can transfer your tickets to friends, family and acquaintances. You must inform us of your details. Please ensure you only transfer your ticket to fully vaccinated or recovered people.
To access the BayArena, visitors must not only produce their ticket at the entrance but also wear a wristband to show that they have been vaccinated or are recovered. There are two options for getting the wristband.
Option 1: The day before the game
On the day before the game (Friday, 20 August), between 10.00 and 18.00, ticket holders can come to the Bayer 04 shop in Leverkusen Wiesdorf or the stadium (Service WEST, autobahn flyover car park). The wristband will be issued on production of the relevant proof of vaccination or recovery.
Option 2: On matchday
Proof of full vaccination or recovery can also be produced on the day of the match to receive a wristband. That is available from 10.00 from Service OST (Bismarckstraße). Additional Bayer 04 members of staff (volunteers) will be in situ two hours before kick-off around the BayArena and the shuttle bus car park to carry out the necessary checks and issue wristbands. Option 2 also applies to children and teenagers who have to produce proof of a negative coronavirus test.
I can’t pick up the wristband. Can friends/family do it for me?
No. Fans have to pick up their wristbands themselves on the matchday or the day before the game from the fan shop in Wiesdorf or Service WEST at the BayArena.
I had my second vaccination a few days ago. Can I still come?
Second vaccinations have to be from 7 August at the latest. Unfortunately, if your vaccination was later we will not be able to grant you access to the stadium.
Is my ticket valid for public transport on the VRS/VRR network?
No, your ticket does not count as a travel ticket.
When do the shuttle buses operate?
The shuttle buses operate from two hours before kick-off. The normal timetable of the regular service from Opladen to the BayArena will be in operation.
Can I park under the flyover?
No. Please use the shuttle bus car park if travelling by car.
Can I smoke at the BayArena?
No. Smoking is banned throughout the BayArena on matchdays.
Are the catering outlets open on matchdays?
Yes, you can get food and drink from the catering outlets. We also offer alcoholic drinks.
Can I use my BayArena Card to pay at the kiosks?
Payments with the BayArena Card at the Bay Arena are no longer possible in the 2021/22 season as our kiosk tills no longer support that function. In addition, the banks have set up the money card system. Do you still have credit on your old season card or BayArena Card? Then come to one of the green payment desks on a matchday. Please follow the sign ‘return/payment of BayArena Card’. We will refund the remaining credit. Payments with the old season card are no longer possible. If your BayArena Card is still valid and we can debit it then you can keep it as a memento. If it is out of date or cannot be debited the we cannot return it. But don’t worry: Of course, we will pay out the money. That also applies to all deposit cards. Online charging has not been possible since the start of the 2019/20 season. Have you loaded credit to your BayArena Card in the past and not used it? Then please send an email to info@bayer04.de with the reference ‘online credit’.
Tickets for the first two Bayer 04 women’s team home games are now on general sale. A week after their league opener away at RB Leipzig, Roberto Pätzold’s side will face last season’s runners-up, VfL Wolfsburg, in the first home fixture on Sunday 30 August (kick-off: 16:00 CEST). Fifteen days later, on Monday night, 14 September (kick-off: 18:00 CEST), the Leverkusen Women host German champions Bayern Munich at the Ulrich Haberland Stadium for a top-of-the-table league clash. You can now also select specific seats via the online shop. The latest information on match ticket sales.
Show more
Bayer 04 Leverkusen have extended midfielder Noah Mbamba’s contract by twelve months and sent the Belgian U21 international on loan to France. At FC Lorient, the 21-year-old – whose contract at Leverkusen now runs to 30 June 2029 – is set to gain playing time in Ligue 1 and, through strong performances and further development, put himself in the running for a future place in the Werkself squad.
Show more
Spurred on by a flawless hat-trick from Cornelia Kramer, the Bayer 04 women’s team won their penultimate pre-season friendly in commanding fashion. As part of the season launch, the Werkself beat Dutch top-flight side Feyenoord 7–0. In front of 3,000 spectators at the Ulrich Haberland Stadium, Kramer (6’, 25’, 45’), Sofie Zdebel (47’), Maja Sternad (59'), Natasha Kowalski (83') and Vanessa Fudalla (86') scored the goals for coach Roberto Pätzold’s side.
Show more
The Shareholders’ Committee of Bayer 04 Leverkusen Fußball GmbH has extended the contracts of the two managing directors, Fernando Carro and Simon Rolfes, ahead of schedule. The CEO, Fernando Carro (62), will continue in his role until 30 June 2029, and managing director sport Simon Rolfes (44) will remain in post until 30 June 2031.
Show more
